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Google analytis walled garden not working

Posted: Fri Feb 20, 2015 7:42 pm
by electravis
Ok so I have found this very odd issue not sure if anyone can help.

On our hotspots we run Google analytic code for the login page for various reasons. This means I have to add two items into my walled garden for it to work www.google-analytics.com and ssl.google-analytics.com.

Everything has been working fine until chrome came out with there update to test the internet connection. With www.google-analytics.com in the walled garden I get the dreaded error network is slow cant connect. I do know to turn off your auto network switch to get past this just wont work with our support and clients.

I then started to see if i need to put something into the walled garden to get out such as what we do with apple devices. I was unable to find anything. However if is disable www.google-analytics.com in my walled garden I can then connect up to the signal all the time I do no get any "cant connect speed errors", but then my analytics no longer works. As soon as I turn that walled garden rule back on the error comes back.

I have tried all sorts of option to no avail. Even if i just put google.com in the walled garden I get the error.

Any thoughts?

Re: Google analytis walled garden not working

Posted: Sat Feb 21, 2015 12:18 pm
by rextended
Ok so I have found this very odd issue not sure if anyone can help.

On our hotspots we run Google analytic code for the login page for various reasons. This means I have to add two items into my walled garden for it to work http://www.google-analytics.com and ssl.google-analytics.com.

Everything has been working fine until chrome came out with there update to test the internet connection. With http://www.google-analytics.com in the walled garden I get the dreaded error network is slow cant connect. I do know to turn off your auto network switch to get past this just wont work with our support and clients.

I then started to see if i need to put something into the walled garden to get out such as what we do with apple devices. I was unable to find anything. However if is disable http://www.google-analytics.com in my walled garden I can then connect up to the signal all the time I do no get any "cant connect speed errors", but then my analytics no longer works. As soon as I turn that walled garden rule back on the error comes back.

I have tried all sorts of option to no avail. Even if i just put google.com in the walled garden I get the error.

Any thoughts?
Try on test environment to identify all DNS resolved and IP connected from chrome when it start!

Re: Google analytis walled garden not working

Posted: Sat Feb 21, 2015 12:27 pm
by troffasky
Are you seeing any requests for http://www.gstatic.com/generate_204 ? If Chrome [and various other Google software] can't see this, it will assume there is no internet access.

Re: Google analytis walled garden not working

Posted: Tue Feb 24, 2015 11:08 pm
by electravis
Yes I have wire sharked the connection and cant see anything to add to the walled garden. I have also added http://www.gstatic.com/generate_204 to the walled garden but still have issues. As I said as soon as I disable this url www.google-analytics.com in my walled garden I have no problems connecting and getting to the log in screen.

Re: Google analytis walled garden not working

Posted: Wed Feb 25, 2015 5:18 pm
by electravis
Ok just wanted to post in case anyone else ever has the problem.
I added http://www.gstatic.com/ to Walled Garden IP List
I then removed www.google-analytics.com from Walled Garden IP List and placed it into the Walled Garden.

Re: Google analytis walled garden not working

Posted: Mon Dec 19, 2016 3:57 am
by whittle
I'm new to this.
I have the same problem.
What goes into http://www.gstatic.com/ to Walled Garden IP List