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Issue - hEX lite (RB750r2) : "Files" stored on device flash are erased during "Reset Configuration"

Posted: Mon Aug 10, 2015 6:42 pm
by OmniSurf
I'm having an issue with the hEX lite where files stored in flash are being erased during a "Reset Configuration".

It does not matter if the "Reset Configuration" was initiated via Winbox, CLI or by using the reset button.

My files and the "auto-before-reset.backup" file created during the reset configuration process do not remain in flash after the reset is complete.

UUT:
Model: hEX lite (RB750r2)
ROS Version: 6.30.2
Firmware Version: 3.24
SN: 58D7029C148B/507

I am placing this post in the hardware forum as it appear to be hardware related. I compared this functionality to the preceding model with the same configuration.

Compare Device:
Model: RB750
ROS Version: 5.25 & 6.30.2
Firmware Version: 3.10 & 3.24
SN: 4679046FA25D/345

supout.rif.txt from hEX lite attached.

We store our reload configuration & support scripts in flash memory. Losing this storage functionality degrades our ability to use the hEX lite as a suitable replacement for the RB750. We have 780 RB750s deployed with 350 more to be rolled out over the next year.

Any help that could be provided is greatly appreciated.

Thanks!

Re: Issue - hEX lite (RB750r2) : "Files" stored on device flash are erased during "Reset Configuration"

Posted: Mon Aug 10, 2015 8:19 pm
by OmniSurf
Sending to support.

Anyone else having this issue?

Re: Issue - hEX lite (RB750r2) : "Files" stored on device flash are erased during "Reset Configuration"

Posted: Thu Sep 03, 2015 4:15 pm
by Zorro
6.31 also tend to keep CPU hot(up to 6-8'C difference compared to expected/usual) while 0% CPU load, mysteriously on hEX.
6.31 candidates(not tested all sub-versions) had no such issues.

Re: Issue - hEX lite (RB750r2) : "Files" stored on device flash are erased during "Reset Configuration"

Posted: Thu Sep 03, 2015 6:47 pm
by tomaskir
Read this post regarding the files:
http://forum.mikrotik.com/viewtopic.php ... 59#p497407

Re: Issue - hEX lite (RB750r2) : "Files" stored on device flash are erased during "Reset Configuration"

Posted: Tue Feb 09, 2016 11:25 pm
by freakneck
This is a pretty lame change.

Log files are also kept in the root of wherever 'files' now points to, so, if yo save logs 'to file' those too are gone with a power cycle.